How can CAWI™.Ai help you with sales

AI enabled bots have always ensured maximum output in most of the businesses in the last couple of years. It is assumed that by 2020 almost 75% of the businesses would be using these chat bots for carrying out customer interactions. AI powered bots have always aimed towards providing quality services to provide better efficiency. They can be of immense boom when we speak about the day-to-day activities for departments like sales, marketing and data research team as well. Businesses are actually now able to cater to the needs of large organizations while they are able to get on with the daily tasks as well. They are able to enhance the amount of customer engagement, building brand, creating brand awareness, having real time conversations etc.

They understand the minutest aspects as well, right from the way to recommending and streamlining the entire sales process. With the use of the bots, the organizations benefit a lot from the AI enabled bots in terms of recommending products to the respective teams across as they can convey the same to their customers.

CAWI™.AI is here to resolve your all your issues at one go, extending and, enhancing your customer support altogether at a different level. Yes, the reason being when we know that a great customer support team is the answer for all these problems. But knowing that one needs to handle a great deal of queries, will a customer support be able to handle all this and more – The answer is NO!! as one cannot truly rely on hundreds of live agents to handle simple or complex queries.

Bot and CRM integration

For effective sales across, one needs to have an effective CRM Strategy which can help in automating and, streamlining the sales process. That’s why we see a lot of potential to enable more sales leads to take ahead to the CRM level and also we see brands taking the benefit of AI for engaging customers to improve their satisfaction and, overall increase the conversion rate.

Essential for sales team

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Now how much ever we say, but we know one thing that every firm has their own way of working and, we shall always say this that all are different from each other. Some places the humans might work more diligently and, also at times keeping a slow pace in case if less members in the team, AI bot can be of help and, also in such scenario it is important to have a functional bot in place and, also with this the chatbot can help in funneling down the quality leads resulting in better conversions and rates.

Collecting much needed info

The sales funnel need to be in place. You need to be mindful of this factor while developing your chat bot. And this will help the bot to have proper answers related to the location, subject, people, and all the other details as per the customer’s needs. On the basis of the data collected, chat bots can provide relevant information to the customers about the property that is right for them or that they are interested in. Bots are already aware of the correct target audience. This saves you the effort of crawling and picking out the best listings. Based on interests, demographics, and various other factors, the chat bots qualify different prospects. Thus, chat bots help in making your sales more efficient.

Real time leads data

With human beings focused more towards understanding and working around the clock, there are at times when there would be an off and, they wouldn’t be available. In such cases, bots come handy as they can guarantee engagement with leads all the time without a break. It is a possibility that customers can change their minds when you are off work. This calls for something that can handle leads 24×7 and that is exactly what chat bots can do.

Enhanced data

Analyzing the market and performing research about customer behavior is a time-consuming and exhaustive process. Chat bots can simplify this process by asking customers various questions and providing the sales team with information about their behavior and interests

Best personalization options

With the help of chatbots, your business can customize according to the functions, industry, and location. For instance, if you run an insurance business, you can get the chatbot to check the policy and claim status according to the requirement. According to individual segments and preferences, you can ensure specific customization options. With an effective personalization strategy, you enable prospects to be easily convinced and use your products and services for the long term.

Smarter CRM interactions

CRM data and its utilization play a very critical role in generating sales. It keeps a record of all the conversations exchanged and also can help in enhancing the output of the entire efforts by improving the co-ordination of the entire process. This makes it easy for the employees to pull out the necessary records as and when required. Adopting chatbots improves CRM interaction and strengthens the sales team to ensure better overall sales for the brand.

Well, here you can see yourself how the bots can help increase your sales productivity by automating and streamlining tasks and, also helping move the leads get converted through sales and, converting the customer expectations and building long lasting relationships.

To find out what CAWI™.AI can do for you, please click here.

Chatbots – Trend setters for tech

With the technology changing around and leading to a complete transformation, AI has been the major forte of all. With the rapid advancements in the field of AI, it has now become much easier for the people at large to understand and embrace the same.

Well, coming to bots – we all refer them as a “chatter box”, or as automated bots which converse intelligently (yeah, referring to the technical intelligence which is AI) with the users responding to any query. Yeah, thinking whether bots have been too difficult to understand, well yeah ideally, they haven’t been that difficult yet, but yeah the easiest stuff is to get one’s queries answered. Any query, anywhere, anytime – and pat comes the reply!

In today’s context, these are one of the most helpful tech around us. The use of AI powered bots today, has led to many new intelligent & smart ways of working. With bots around the corner, one can just not only be amazed, but also see what a marvelous job one is doing.

Time to say a big hello to Siri, Google Assistant, Cortana, Alexa, to name a few!! Knowing that these have paved ways for newer variations of bots to come, the technology sure has a lot to offer more than what can be seen.

Chatbots and AI have become household names and enterprises are taking notice. According to a recent Forrester survey, roughly “85% of customer interactions within an enterprise will be with software robots in five years’ time” and “87% of CEOs are looking to expand their AI workforce” using AI bots.

In an effort to drive increased labor efficiencies, reduce costs, and deliver better customer/employee experiences enterprises are quickly introducing AI, machine learning, and natural language understanding as core elements of their digital transformation strategy in 2018”

Do we live in the era of bots?

Intro:

How about traveling to your favourite destination and marking it off your bucket list! Well, the tiring times of hunting the entire destination, looking around for accommodations, finding the right amenities etc., is now over! With the entire info being available online, it becomes easier to get your questions answered. Technology, today has changed the way we perceive things. The amount of info available is in plethora and, we are as usual wanting more of it.

But, what happens when you discover your personal travel experience to be hassle free and, keep you connected with any info that you need just at a touch of a button? Gone are the long waiting days when one would call up and stay long on the calls for awaiting the entire info!! What a sheer waste of time it was! In today’s current scenario, when we discover different facets of technology, we are taken for a surprise, looking at the way tech has evolved. Now, is the era of technology engulfing us with its brand new offering of – Chatbot development! Thanks to artificial intelligence we as tech evangelists, tech geeks, tech guides, tech followers etc., have experienced this new found wave of technology!

What are bots?

Well to start with, understanding these bots isn’t a rocket science at all. All we need to know is that any info / query that we ask for, shall be answered by the bot. Looking at the times ahead, all we know is that being a user, we won’t be solely dependent on asking people and other stuff etc. In today’s trends, chatbot is informative, helpful, equipped with more info and can help the users achieve with what they want.

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Understanding what the customer wants and simplifying tech is what we @Mobinius do. Keeping the same in mind, we came up with our own bot framework – CAWI™: Conversations Automated With Intelligence, which helps boost your organization’s tech – standards!

Design, Develop, Deploy bots on CAWI™ with complete automation equipped with intelligence!

What is CAWI™?

What exactly is a bot? And secondly, why is CAWI™ – as a bot framework so very important? What does it do? How does it help you to be a part of the entire digital transformation?

In the era of AI as we all know, technology has been transforming rapidly. It’s the era of bots as we say – automated conversations which not only helps you ease your time, but also ensure that the help is always around the corner, making your life simpler.

In an instance of missing your travel itinerary?? Worry not, CAWI ™ is here. What one needs to do is simply enter your reservation ID and ask the bot, which will give the entire info at your fingertips! Be it the travel industry using this bot framework for the latest travel itinerary of a guest, booking a hotel / movie ticket, getting reminders for your credit card bills or tracking a patient’s health status – CAWI™ can be used anywhere & anytime! Taking the same ahead, we at Mobinius™ have always been in the forefront delivering the immense possibilities of delivering AI enabled IT solutions its best!

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CAWI™ Features:

Multi platform and scalable

Multi lingual support

Cloud or on premise

Complete intelligent dialogues

Build once, access anywhere

Robust security controls

Seamless upgrades and deployment

Powerful bot analytics

NLP and ML

Integrated Bot Builder