Effective smart bots for efficient services smart bot buildwe for sales

Speeding up the service process and resolving tickets faster, gauranteeing an apt customer service

Leveraging top – notch experiences

Helping you deliver the right business demands

Bots for services

Customer call Management – complaints & queries

Handling the queries, addressing the grievances, resolving tickets, escalations when unresolved / un-attended, managing alerts to be up-to-date on important priority cases.

Bots for internal use

Ticket Details / reports

Knowing the ticket assignment details, reasons it went unattended, keeping a track of the entire ticket history, details on the same attending it, registration, user id, login etc.,CAWI helps you in getting the right info at your fingertips.