The recent trends predict that the AI has become the most dependable technology, which has earned trust and,
also is one of the most touted technologies which has a lot of biggies from the financial domains to invest and
thrust in. This is actually grabbing a lot of eyeballs amongst the entire industry or the domains to be specific. They
have begun transitioning to ‘conversational banking’ and are viewing chat bots as new age contact center
executives, minimizing TAT and costs along the way, as mentioned in Forbes. Also adding to it, many established
global brand such as Swed Bank, Bank of America, Capital One, SEB and Wells Fargo are now using AI enabled banking
Well coming to it, with the growing modern trends these days for shopping it’s become more important that people
have adapted to the modern day trends of online shopping. This makes them much more accessible to the latest
trends across. Well, be it either on web or mobile, irrespective of caste, creed, gender, age etc, shoppers are
everywhere and, they will be always ahead in the league to ensure that they are in the forefront!
The Indian banking industry has evolved and, gone are the days when one used to stand in the queue for hours
(aer taking a half day leave at work) to get their bank work done. Today, all of it is done through a tap on their
phone, thanks to technology! Kotak Mahindra Bank (Kotak) recently launched Keya – India’s first AI-powered
voicebot in the banking sector. Integrated with Kotak’s phone-banking helpline, it will augment the traditional
interactive voice response (IVR) system
How can CAWI.AIhelp
With the recent developments in technology it is perceived to be one of the most upcoming technologies and, is
also giving a new chance for the entire Indian economy to empower all their fellow Indians and, make it technology
savvy. Chatbots and conversational banking are definitely the way forward. They will make banking easy and
frictionless leading to the rise of open banking too.
Being on toes 24*7 always has been of a good benefit to everyone across. Especially when it comes to banking, most of the bank employees have to hear repetitive questions from the customers.
To avoid this monotony, it becomes very important to have questions which are more relevant with answers which oozes out time and speeds up productivity, giving subtle answers and, access customer information and knowledge bases, allowing them to deliver 24/7, contextual support for rapid
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A chat bot can even notify the customers about the latest collections, news, offers, and deals which is based on their preferences. This will help in keeping the brand stay ahead and be more competitive, keeping up with the latest releases, collections, and the latest trends. The brands can use the bots to promote the products in real time with more on the spot, trendy and casual conversations.
CAWI™.AI bots provide personalized shopping experiences more enriched and, easy to shop soon!
The shopping experiences across have changed drastically, due respect with all the positive changes coming across changing the entire shopping experience, the way the relationship with the buyer and, the consumer changed with a lot of freedom for online shopping. The people today inclusive of the classes and, the masses have been highly influenced with the friends and folks across for getting a wider, bigger and a massive change across the group to see before making purchases.
They are highly dependent on what the reviews are and, it is so that the consumers are more dependent on understanding what suits the best to them. With the help of CAWI™.AI it helps in supporting the same by getting relevant product style for people.
These days be it the wholesalers or the retailers, mostly all of them are using bots to process the same across channels. Bots can easily track the complete details of customer in reference to having personal details, professional info etc.
They can then finish the entire process directly from the application or having a complete check out page. With this information, one can share the personalized information and, they can be used for sending personalized promotions and offers based on past purchases or records etc. in a matter of seconds or use the bot to find the nearest store by entering their zip code or address.
CAWI™.AI helps your retail sales associates waste no time, when dealing with any information, whilst dealing with customers, minimizing the time behind workstations.
Our bot can be used for every single touch point and, yet can be easily set across all the customer touch points ensuring
How these conversational bots can help you in
What are you still waiting for? To know more on how can CAWI.AI help you for your daily banking needs and,
smoothening the entire process, feel free to drop your query to firstname.lastname@example.org and do visit us at www.cawi.ai for
For further information and how can CAWI help you, request you to kindly drop in your query at
visit us at www.cawi.a