With CAWI™. Al as a chatbot in e-commerce on the go, it will save your old records of what you liked / shopped prior and helps you pick the best what you like. For eg: Beauty advisor helps you choose you the best of the beauty, there by Suggesting you with intelligent beauty tips and suggestions based on your preferences
An e-commerce chat bot can even notify the customers about the latest collections, news, offers, and deals which is based on their preferences. This will help in keeping the brand stay ahead and be more competitive, keeping up with the latest releases, collections, and the latest trends. The brands can use the bots to promote the products in real time with more on the spot, trendy and casual conversations.
The shopping experiences across have changed drastically, relationship with the buyer and, the consumer changed with a lot of freedom for online shopping. The people today inclusive of the classes and, the masses have been highly influenced with the friends and folks across for getting a wider, bigger and a massive change across the group to see before making purchases. With the chatbot applications in the e-commerce and retail sector the market has grown humungous.
AI chatbots can easily track the complete details of customer in reference to having personal details, based on past purchases or records etc. in a matter of seconds or use the bot to find the nearest store by entering their zip code or address.